EVENT

Podcast

defeat_the_drama_podcast

Do you love what you do but find it challenging to lead your team?
Is drama creating chaos and zapping your energy?

Kirsten E. Ross, MLIR, SPHR teaches proven strategies that help leaders create a clear direction, defeat employee drama and generate engaged teams that work well and produce more.
She’s known to many as the “Drama Free Queen” and is the undisputed expert of transformation. She’ll move you from Resigned, Resentful and Overwhelmed to Focused, Engaged and Empowered.
Kirsten has worked with passionate leaders in privately held companies, family businesses and non-profits for more than 20 years. Her insightful approach has helped them find their fuel, drive great service and feel empowered in their work and lives.
Author of the leadership books “Defeat the Drama” and “From People Problems to Productivity”, she has been featured as an expert for media such as: NBC Nightly News, National Public Radio and Entrepreneur Magazine. Now you can reap therewards as she shares her insights and expertise via her Defeat the Drama Podcast!

     defeat_the_drama_podcast_page

Webinars

Defeat the drama webinar

Home

About

you have the power to
defeat the drama!


Drama in the workplace comes in many forms, and most of us recognize it when we see it: feuding co-workers, employees who bring life issues to work, inconsistent expectations among departments, top performers resenting colleagues who skate by. Author and expert coach Kirsten Ross uses the term drama broadly to describe anything that shifts an employee’s focus away from where it should be, on your customers and business mission. As a leader, you can create a culture that is aligned with your mission and free of drama. Defeat the Drama! empowers you to do exactly that, with practical, inspiring steps to build a mission-focused team. If you’re ready to take your business to the next level, and create a service-oriented culture, Defeat the Drama! is the dynamic, supportive tool you’ve been looking for.


“Kirsten’s ability to clearly and quickly identify roadblocks to success…has made a powerful difference for McKinley. She is an expert at guiding leaders through the most difficult and pervasive challenges.”


~ Karen Andrews, Chief Administrative Officer, McKinley and Assoc., Inc.

Kirsten E. Ross, MLIR, SPHR is known to many as the “Drama Free Queen”.

She’s the undisputed expert of transformation. She’ll move you from Resigned, Resentful and Overwhelmed to Focused, Engaged and Empowered.

She has provided individual and group coaching for privately held and family businesses and non-profits. Her insightful approach has helped leaders find their fuel, ignite their teams, speak with tenacity and become empowered in their lives and work.

Kirsten’s education and experience includes a Master’s Degree in Human Resource Management, Senior Human Resource Certification, the Coach Training Alliance curriculum and over 20 years of hands-on Human Resources.

She authored the leadership books “Defeat the Drama!” and “From People Problems to Productivity” and has been featured as an expert for media such as: NBC Nightly News, Fox 2 News, National Public Radio and for publications such as Entrepreneur Magazine, Working Mother Magazine and Crains.

Contact & Topics

Contact Kirsten

248-973-7595

Most Popular Topics

  • Designing a Drama Free Workplace
  • Your Culture is Your Team Machine
  • Customer Loyalty: The Key to Retention & Referrals
  • Do it Before the Deadline: Strategies to Achieve the Seemingly Impossible
  • Assertive Communication: Your Key to Personal Power
  • Find Your Green Light and Get it Into Gear
  • The Six Simple Steps to Great Delegation
  • Behavioral Based Interviewing Strategies:
  • The Key to Team Effectiveness
  • Positive Energy, Positive Communication:
  • The Keys to Creating a Dynamic Team
  • Conquer Your Fears: Create a Life as Large as You Want it!